Reassuring Our Community, Our People and Our Guests
We are investing in training and developing of our team members under our Compass GUARD health and hygiene program. To protect the health and safety of our guests and colleagues, we have upgraded the health and hygiene methods of all our hotels with support from our cleaning and hygiene partners around the world.
of All Guests and Hotel Teams
of Public Areas
New Cleaning Protocols
in Guest Rooms and Restaurants
Easy Social Distancing
For UK hotels, please refer to Compass GUARD UK
With Compass GUARD, guests can expect these enhanced care elements for our guests,
our team members and our community:
- Your Arrival: All guests entering our properties are screened for their temperature.
- Your Guest Room: New approaches and standards for sanitizing our rooms and new room linen handling protocols.
- Our Reception: We offer complimentary sanitizer stations for guests, sanitized key cards at check-in and the option for paperless check-out.
- Our Public Spaces: For your protection, sanitizer stations at our high traffic areas and enhanced sanitization cycles for our public spaces throughout the day. Enhanced design in our hotels to assist guests in social distancing in our lobbies, lounges, recreational areas and food & beverage outlets.
- Our Food & Beverage offerings: New approaches and standards for sanitizing for our restaurants, bars, in-room dining and meetings offerings.
- Our Hotel Teams: Our team members are screened for their temperature twice a day and instructed in the proper use of protective gear and hygiene standards.
- Our Community: Working with our community health authorities and adhering to their health and hygiene codes.